Support

Help for buyers, suppliers, admins, and drivers.

If you’re stuck on sign-in, onboarding, orders, delivery tracking, payments, or the mobile app, contact the team and include as much detail as you can so we can help quickly.

Fastest way to reach us

Email support@restokapp.com with your company name, the affected order ID if there is one, a short description of the issue, and screenshots when helpful.

For launch-stage support, we aim to respond within one business day. Urgent operational issues should mention URGENT in the subject line.

Common support topics

Magic-link sign-in or account access problems
Organization approval and onboarding questions
Catalog, pricing, or supplier setup issues
Payment confirmation, refund, or checkout problems
Driver tracking, dispatch, or delivery updates
Bug reports from the iOS app or mobile web experience

What to include in a bug report

What you were trying to do

What happened instead

Your account role: buyer, supplier, admin, or driver

Device and OS version, if on mobile

Order ID, payment reference, or supplier name if relevant

Screenshots or screen recordings when possible